Team Leader - Quality Voice of Customer (VoC

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Finance, Supply Chain, Engineering, or any related field (or demonstrated equivalent professional experience)

Minimum Experience:

• At least 3 years’ experience in a similar role, preferably in the financial services and/or BPO industries, with proven track record of improving quality and customer satisfaction. 

*Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunities employer.