IT Help Desk

Your Profile

•       Bachelor's degree in Information Technology, Computer Science, or a related field.

•       1–3 years of experience in an IT support or helpdesk role.

•       Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking.

•       Familiarity with Active Directory, Office 365, and remote support tools.

•       Strong problem-solving and communication skills.

•       Ability to work independently and manage multiple priorities.

Preferred certifications & working conditions :

•       CompTIA A+, Network+

•       Microsoft Certified: Modern Desktop Administrator Associate

•       ITIL Foundation Certification

•       Office-based, with occasional off-site support as needed.

•       May require occasional after-hours support or on-call duties.